# IP Telephony — 3CX

3CX Bronze Partner, over eight years of experience, deployment of more than 450 extensions. Your communications, modern and cost-effective.

## More flexible, more cost-effective, better integrated.

IP telephony solutions eliminate most of the monthly operating costs of traditional lines. 3CX adds a modern user experience, mobile and desktop clients, and native integration with Microsoft 365.

- Typical reduction of 30 to 50% in monthly telecom costs
- iOS, Android, Windows, macOS and browser clients
- Microsoft Outlook and Microsoft 365 integration
- Advanced call handling: queues, IVR, recording
- Multi-site support with a single dial plan

## Deployment modes

Cloud operated by Aptitude  
Client private cloud  
On-premises  
Hybrid with redundancy

## From consulting to support — the entire 3CX chain.

### Design

Call-flow analysis, sizing, license selection, numbering plan, migration plan from your current system.

### Deployment

Setup of the 3CX server (cloud or local), provisioning of extensions, IVR, queues, CRM/M365 integrations.

### Telephony networking

Voice VLAN configuration, QoS, SIP trunks, link redundancy. Consistent with our managed networking offer.

### Operation

Updates, monitoring of critical components, user support. High-availability option with two redundant 3CX servers.

**Proven expertise:**  
we design and operate large-scale multi-site 3CX systems — centralized management, high availability and integration with your business tools.

## Ready to modernize your telephony?

A few questions about your current situation are enough to sketch a tailored 3CX solution.